iPhone 18 Pro: Users Complain About Face Recognition Problems

TVS News AI, editorially supervised, presents iPhone 18 Pro: Users Complain About Face Recognition Problems.

You just bought the new iPhone 18 Pro or 18 Pro Max? Then you may not be alone in your day-one frustration. On Reddit, posts from annoyed buyers are currently piling up, reporting failing face recognition and sudden crashes — in some cases within the first 24 hours after unboxing.

The tech magazine t3n has picked up on the current wave of complaints. According to the reports, users in the relevant subreddit are flagging faulty authentication via Face ID. The range spans — according to the posts — from occasional glitches to reports of the device completely refusing to work.

What exactly are those affected saying?

In one particularly drastic post, a buyer describes his experience with the new Pro Max:

Not even 24 hours and my 18 Pro Max is already crashing

The post stands as an example of a series of similar accounts that, according to t3n, are currently piling up. This paints a picture of a device that, for some buyers, doesn't work as it should on day one.

How big is the problem really?

Even though the complaints are getting louder: individual forum posts are not yet a broad market statistic. Anyone affected or about to buy can follow the current mood directly on Reddit. Whether and how Apple will respond to the reports remains open at this point.